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Terms of Service

Last updated: 7 May 2026

Nexvy is the trade name of an online SaaS platform that provides users with access to AI-powered tools for creating, editing, processing, and transforming digital content, including images, video, audio, music, and text.

Provider for international users. For users located outside the Russian Federation, the Nexvy Service is provided by KG CONNECT LIMITED, a company registered in Hong Kong (Business Registration No. 60428678), registered address: Unit B, 17/F, United Centre, 95 Queensway, Admiralty, Hong Kong. E-mail: [email protected]. Website: https://nexvy.ai (the "Company", "Nexvy", "we", "us", "our").

For international payment methods, card payments are processed by Stripe Payments, a third-party payment service provider. KG CONNECT LIMITED is the seller of the Service and the party to the contract with the User; Stripe processes card data in a PCI-DSS compliant manner. The processing of card payments is additionally governed by Stripe's terms.

For users in the Russian Federation and for Russian payment methods, the contracting party (seller) is Individual Entrepreneur Zaruev Andrey Stanislavovich (see Seller Details).

Description of the Service. The Service provides access to the functionality of the Nexvy platform, including subscriptions, one-time access, internal credits, usage limits, and other software features available under the selected plan. Customers purchase access to the platform functionality. Nexvy does not sell physical goods, financial services, human services, gambling products, or a marketplace for third-party sellers.

These Terms of Service (the "Terms") govern your access to and use of the Nexvy website, software, applications, APIs, and related services (together, the "Service").

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

We may update these Terms from time to time. The date at the beginning of these Terms refers to the latest update and applies from the date of publication. Material changes will be highlighted on this page and, where appropriate, communicated by additional notice (for example, by email or in-product notification). Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

Some features of the Service may be subject to specific or supplemental terms, which we will make available before you use the relevant feature. Such supplemental terms apply in addition to these Terms and, in case of conflict regarding the relevant feature, prevail over these Terms.

In respect of the collection and processing of personal data, our Privacy Policy applies.

1. Eligibility

The Service is intended for users aged 16 or older. By using the Service, you represent that you are at least 16 years old. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.

The Service is not directed at children under 16, and we do not knowingly collect personal data from them. If we learn that we have collected personal data from a child under 16, we will delete it without undue delay.

2. Accounts

To use most features, you must register an account. You agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

You must promptly notify us at [email protected] of any suspected unauthorized access or use of your account.

3. Subscriptions, billing, and refunds

3.1 Plans

The Service may be offered on a free tier and on paid subscription plans. Plan features, pricing, and limits are described at checkout and on our pricing page.

3.2 Payment processors and data boundary

We use third-party payment processors. We do not store your full payment card number, CVV, or other low-level authentication data on our systems.

  • For users outside Russia, KG CONNECT LIMITED is the seller of the Service, and card payments are processed by Stripe Payments, a third-party payment service provider responsible for PCI-DSS compliant processing. KG CONNECT LIMITED is responsible for charging and remitting any applicable taxes (VAT, GST, sales tax) based on your country.
  • For users in Russia, payments are processed by the acquiring bank (Bank Tochka) or another Russian payment provider identified at checkout.

We retain only subscription, billing, and operational metadata, including: plan and status; processor customer and subscription identifiers; invoice and receipt records; tax flags; payment outcomes; and refund or chargeback events.

3.3 Auto-renewal and cancellation

Paid subscriptions renew automatically at the end of each billing period at the then-current rate, unless cancelled before renewal. You can cancel at any time from your account settings or through the relevant payment processor's customer portal. Cancellation takes effect at the end of the current paid period; you continue to have access until that period ends.

3.4 Refunds

Except where required by mandatory law or as expressly stated below, fees are non-refundable. We will, at our discretion, consider refund requests in the following categories:

  • Duplicate charge — the same fee was charged more than once for the same period;
  • Verified technical failure — a confirmed failure that prevented you from substantially using the paid Service and that could not be remedied within a reasonable time;
  • Unauthorized transaction — confirmed by the cardholder and the relevant payment processor;
  • Discontinuation of a prepaid service — without a comparable replacement.

Refund requests should be sent to [email protected] with sufficient information to identify the transaction. Where a refund is granted, it is processed through the original payment method. For international payments, refunds are processed by KG CONNECT LIMITED through the original payment method via Stripe, typically within up to 14 calendar days.

3.5 Taxes

Prices may be displayed exclusive or inclusive of VAT or similar taxes depending on your jurisdiction. You are responsible for any taxes not collected by us.

3.6 Service delivery and the moment of performance

Paid access is provided on a prepaid credit model. After a successful payment, credits are added to your account balance. The service of providing paid access is deemed rendered (performed) at the moment the credits are credited to your account balance; credits are subsequently consumed when you run generations. Prices are shown on the pricing page and confirmed at checkout. Because the service is delivered immediately upon crediting, refunds are handled as described in Section 3.4.

4. User content

4.1 Definitions

  • "User Content" — any content you submit to or generate through the Service, including prompts, uploads, instructions, configurations, and Outputs.
  • "Inputs" — content you submit to obtain a result, including prompts and uploads.
  • "Outputs" — content generated by the Service in response to your Inputs.
  • "Private Content" — User Content that you have not intentionally made publicly available outside your own account, workspace, or other authorized access scope.
  • "Public Content" — User Content that you have intentionally published or made publicly accessible through features of the Service or external channels.

4.2 Ownership and commercial use

You own your Inputs. You retain all rights you have in any Inputs you submit to the Service.

You own the Outputs we generate for you, and you may use them for personal or commercial purposes, subject to (a) the terms of upstream providers used to generate the Output, (b) third-party rights, and (c) the inherent non-uniqueness of AI-generated content (the same or similar Output may be generated for other users). To the extent we have any rights in those Outputs, we assign them to you.

You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process your User Content solely as necessary to operate, secure, and provide the Service to you, to comply with applicable law, and to enforce these Terms.

4.3 No model training on User Content

Nexvy does not train its own models on your User Content. Specifically, Nexvy will not use Private Content to train, improve, or fine-tune Nexvy-owned models, or to develop new products, without your express written consent.

When you use generation features, your Inputs and other materials necessary to fulfil your request may be transmitted to upstream third-party providers (for example, AI model providers and hosting providers). Those providers have their own terms and policies that may apply to that processing. Where a provider supports a no-training option for our requests, we apply it where reasonably possible; we cannot guarantee provider behaviour, and you should review their policies if this is important to you.

4.4 Your responsibilities

You are responsible for your User Content and for ensuring that you have all necessary rights and consents to submit it and to use the resulting Outputs.

You must not upload or generate content that:

  • infringes the intellectual-property, privacy, publicity, or other rights of any person;
  • depicts a real person without their consent in a way that may cause harm or deception, including non-consensual intimate imagery or deceptive deepfakes;
  • sexualizes minors or otherwise involves child sexual abuse material;
  • promotes violence, terrorism, illegal weapons, illegal drugs, or self-harm;
  • is unlawful, defamatory, harassing, or hateful;
  • contains malware or attempts to interfere with the Service.

We may remove User Content and suspend or terminate accounts that violate these rules.

5. Acceptable use

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service, and you must use it only for lawful purposes and in compliance with our Acceptable Use Policy, which is incorporated into these Terms by reference.

You must not use the Service to generate or distribute content that sexually exploits minors (which we report to the authorities), adult sexual content, non-consensual intimate imagery, deceptive deepfakes or impersonation of real people, violent or hateful content, content that infringes intellectual-property or privacy rights, or content that is otherwise illegal. The full list is set out in the Acceptable Use Policy.

You may not, and may not permit any third party to:

  • reverse engineer, decompile, or disassemble the Service or attempt to extract source code, except to the extent expressly permitted by mandatory law;
  • scrape, crawl, or use automated means to access the Service in a way not authorized by us;
  • circumvent rate limits, paywalls, security features, or access controls;
  • interfere with, compromise the integrity or security of, or attempt to decrypt any transmission to or from the servers running the Service;
  • take any action that imposes, or may impose at our reasonable discretion, a disproportionately large load on our infrastructure;
  • upload or transmit viruses, worms, malicious code, or any other software designed to interfere with or damage the operation of the Service;
  • collect, harvest, or extract personal data, account names, or other information about other users from the Service;
  • impersonate any person or entity, misrepresent your affiliation with a person or entity, conceal your identity, engage in phishing, or include misleading links or information designed to induce others to interact with fraudulent content;
  • use Outputs to develop, train, or improve any product or service that is similar to or competitive with the Service, including any AI model;
  • resell or sublicense access to the Service except as expressly permitted by us;
  • use the Service to generate spam, fraudulent content, mass political messaging without proper disclosure, or material that is misleading about its AI origin where disclosure is required by law.

For the complete rules on prohibited content and conduct, see our Acceptable Use Policy. For how we screen content, handle reports, and enforce these rules, see our Content Moderation Policy.

6. Third-party services

The Service may interoperate with or rely on third-party technology providers, including payment, hosting, infrastructure, email, analytics, security, and AI functionality providers. Use of those services is subject to their own terms. We are not responsible for the availability or content of third-party services. The Provider independently determines the technical architecture, the composition of software tools, the infrastructure, and the available functionality required to provide the Service.

7. Intellectual property and copyright/trademark complaints

7.1 Our IP

The Service, including its software, design, branding, and any non-User Content provided by us, is owned by the Company or our licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

7.2 Notice procedure

If you believe that content available through the Service infringes your copyright, trademark, or other rights, please send a notice to [email protected] containing:

  • a. identification of the protected work or right claimed to have been infringed;
  • b. identification of the allegedly infringing material in sufficient detail to allow us to locate it (for example, a URL or generation identifier);
  • c. your name, address, telephone number, and email address;
  • d. a statement that you have a good-faith belief that the disputed use is not authorized by the rights holder, its agent, or the law;
  • e. a statement, under penalty of perjury where applicable, that the information in your notice is accurate and that you are authorized to act on behalf of the rights holder.

We may remove or disable the material, request additional information, notify the affected user, allow a counter-notice, and terminate accounts of repeat infringers in appropriate circumstances.

8. Suspension and termination

We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if you breach these Terms, if we are required to do so by law, or if your use poses a security or operational risk. You may stop using the Service and close your account at any time.

Upon termination, your right to use the Service ends, and we may delete your account and User Content in accordance with our Privacy Policy and retention rules, subject to legal retention obligations.

9. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

AI Outputs may be inaccurate, incomplete, biased, or unsuitable for your purpose. You are responsible for reviewing Outputs before relying on or distributing them. The Service is not intended to provide legal, medical, financial, or other professional advice.

10. Limitation of liability

To the maximum extent permitted by law, the Company and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service.

The Company's aggregate liability under these Terms for any claim shall not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100).

Nothing in these Terms limits liability that cannot be limited under applicable mandatory law.

11. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your access to or use of the Service; (b) your User Content or any content submitted through your account; (c) your breach of these Terms or any supplemental terms applicable to the Service; (d) your violation of any applicable law or regulation; or (e) your violation of any third-party right, including intellectual-property rights and rights of privacy or publicity.

12. Governing law and jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by the laws of Hong Kong, without regard to conflict-of-laws principles. The courts of Hong Kong shall have exclusive jurisdiction over any dispute, except where mandatory law provides otherwise (for example, mandatory consumer-jurisdiction rules).

13. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and us regarding the Service.

14. Contact and seller details

KG CONNECT LIMITED (Hong Kong, Business Registration No. 60428678). [email protected]

For users in the Russian Federation and for payments made through Russian payment methods, the seller of the paid service under this offer is the Russian sole proprietor identified in the Russian-language version of these Terms. Full seller details (name, OGRNIP, INN, address, bank details, and contacts) are provided in the Russian version of this Section.

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